| Cardiff Centre Pontypridd writes:
Customers always change the tyres on the car however very often the spare tyres always get neglected and its taken for granted that the spare is out of eye and never checked. Some drivers don't even know where the spare tyre is, let alone how they would change the tyre if needed.
Our Cardiff centre was able to give one particular customer advice and some training on how to put a jack on the car and change the spare tyre, the customer was given this advice for free and the Cardiff centre staff have to praised also for their customer care and help they offered this customer.
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